Dog Walking Policies 

We Operate in Ridgewood Queens, and Bushwick Brooklyn.  

Payment & Scheduling

Billing happens Sunday for the upcoming week’s.  We accept Venmo and Paypal.  

Federal Holidays

All Federal holidays that occur during a work week, we are closed. We offer weekend and holiday coverage, with advance notice.  Please let us know as soon as you are planning for holiday vacations. 

Text Messages 

After each walk, the walker will text you with an update to let you know how things went.  This often includes a fun photo!  

1 HOUR Arrival Window 

Please allow a 1 hour window for the dog walker to arrive.  Some days get more packed than others.  For example, if your walk is scheduled for 2 pm, the window would be from 1:30 and 2:30 for the walker to arrive.

Meet and Greets

We require a free meet and greet with all new clients.  You will be introduced to your awesome dog walker, and go over all the needs for your pup.  If you decide to go another way, there is no charge.  We like to do them inside the apartment if you are comfortable with that.  

Insurance

All walkers are totally insured!  And upon request provide a copy of their ID. 

Minimums 

We operate on a walk minimum of 3 walks per week to hold your spot on the schedule. 

Peak hours vs. Off Peak hours

Any walks that explicitly have to occur before 10 am, or after 4 pm are considered off peak.  There is an added charge of +$7 per visit for walks during those hours.  

Service Area

Generally speaking, we service these zip codes: 11237, 11206 11221 11207.  And Ridgewood Queens.  Depending on your location and time slot, there may be a service fee for walks in Ridgewood.